Tag Archive for: Digital Marketing Brisbane

If you’re using WordPress and WooCommerce to power your online store, customising “Add to Cart” functionality can greatly enhance the user experience and streamline the checkout flow. As a marketing consultant who specialises in WordPress website and WooCommerce stores, I have found myself ‘googling’ the term “Custom Add to Cart URLs” more times than I can count. It’s a fantastic feature that I frequently use in my own businesses, as well as on my clients’ websites.

That’s why I wanted to share it on the Done Digital blog and provide you with a simple but comprehensive guide to custom add to cart links. I’ll walk you through the exact process of creating your custom WooCommerce links and buttons that you can customise to suit your specific needs and use case cases. Whether you’re dealing with simple products, variable products, or grouped products, these custom links allow you to effortlessly add products to the cart, redirect customers to specific pages, and even set custom quantities—all using simple URLs.

While there are many use cases for custom URLs inn various contexts, in this article, I’ll just focus on custom add-to-cart URLs for your WooCommerce store. So, let’s dive right in!

Where to Find Product IDs in WooCommerce

In order to create your custom URLs, you’ll need the unique product IDs of the products you want to include in the link. Here’s where to easily locate your product IDs in WooCommerce.

How to locate product IDs in WooCommerce to create custom add to cart URLs for your online store - Done Digital

Adding Simple Products to Cart with Custom WooCommerce Links

With simple products, adding them to the cart via a custom URL is a breeze. Here’s how to generate the URLs and specify quantities. Whether you want to redirect customers to the cart, checkout, or any other page, you’ll have full control over the customer journey.

Let’s look at some practical examples:

Custom URL to Add a Simple Product to Cart

This is great if you want to place a simple add-to-cart button or link anywhere on your website:

https://yourwebsite.com/?add-to-cart=25&quantity=1

URL to Add 2 of the Same Simple Products to Cart

You can change the quantity add the end of your URL to control how many items of that same product are added to the cart:

https://yourwebsite.com/?add-to-cart=25&quantity=2

Add a Simple Product to Cart and Send the User Directly to The Cart Page

In some instances, you might want to send the user to the cart page after the product is added. Here’s how to do just that:

https://yourwebsite.com/cart/?add-to-cart=25&quantity=1

Send the User Directly to Checkout After Adding a Simple Product to Cart

This is probably the custom URL I personally use the most. This is great if you want to make sales from a landing page or any other page for that matter. By having users land straight on the checkout page after clicking the “Buy Now” button, you eliminate all friction and increase your conversion rates. Here’s how to build your custom URL:

https://yourwebsite.com/checkout/?add-to-cart=25&quantity=1

Redirect to Any Page After Adding a Simple Product to The Cart

You can further customise the above example and send users to any specific page after adding a product to their cart. This could be to up-sell items, have them register an account or to collect other important information before sending them to checkout.

https://yourwebsite.com/any-page/?add-to-cart=25&quantity=1

The above examples of custom WooCommerce URLs allow for incredible flexibility when it comes to designing your online buying journey and I have personally used them on many of my clients’ websites.

How to Add Variable Products to Cart Using Custom WooCommerce URLs

Variable products may have different variations, but they function in the same way simple products do. What’s important is that you use the correct product ID. In the case of variable products, we will be using the ID of the product variation, rather than the product itself. This allows you to craft custom URLs that add the desired product variation to the cart without having to navigate to the product page.

Just like in the examples above, you can still set quantities and redirect customers to different pages based on your desired outcome and customer journey.

Once again, we’ll use some practical examples that will make it easier to adapt these custom links to your website:

Add One Variable Product to Cart

https://yourwebsite.com/?add-to-cart=88&quantity=1

Add 2 or More of The Same Variable Product to Cart

https://yourwebsite.com/?add-to-cart=88&quantity=2

Change the quantity at the end of the URL to suit your needs.

Add One Variable Product to Cart & Redirect to Cart Page

https://yourwebsite.com/cart/?add-to-cart=88&quantity=1

Add One Variable Product to Cart & Redirect to Checkout Page

https://yourwebsite.com/checkout/?add-to-cart=88&quantity=1

Add One Variable Product to Cart & Redirect to Any Page

https://yourwebsite.com/any-page/?add-to-cart=88&quantity=1

 

If you are using variable products on your websites, these custom URLs can come in handy in streamlining your checkout process and enhancing the user experience. Depending on the WordPress theme you use, the generic product pages can be lacking quite a bit. These custom WooCommerce product links allow you to design your sales page exactly the way you want and send buyers directly to the checkout page.

Adding Grouped Products to Cart Using Custom Add-To-Cart URLs in WooCommerce

Next, let’s look at how to add grouped products to the cart, along with specific quantities for each sub-product. This feature allows you to create custom bundles and offer flexible purchasing options to your customers.

Add a Grouped Product to Cart

To create a custom URL for adding a grouped product to the cart in WooCommerce, you will need to retrieve the Grouped Product ID and the corresponding sub-product IDs. Let’s take an example:

https://yourwebsite.com/?add-to-cart=9876&quantity[5432]=3&quantity[6543]=2

In this scenario, the Grouped Product ID is 9876, and we are adding 3 units of the product with ID 5432 and 2 units of the product with ID 6543.

It’s important to remember that if you wish to add “zero” as the quantity for any of the sub-products, you still need to specify it explicitly. For instance, to add zero units of the product with ID 6543, you would simply use &quantity[6543]=0 in the URL.

Just ensure to replace “yourwebsite.com” with your actual domain name and adjust the product and quantity values based on your specific products and requirements.

And there you have it! By harnessing the power of custom WooCommerce Add to Cart URLs, you can significantly enhance the shopping experience on your WordPress website. Whether you’re a small local business selling a few items online or a large e-commerce store, custom checkout URLs empower you to create seamless customer journeys, increase conversions, and provide a user-friendly buying process that keeps your customers coming back.

What’s your experience with WordPress and WooCommerce? Have you used custom URLs on your website to enhance the checkout flow? Let me know in the comments below!

In today’s digital landscape, where online reviews and opinions hold significant weight, building a stellar online reputation has become a crucial aspect of business success. A strong online reputation not only helps you attract new customers but also fosters loyalty among existing ones. It’s essential to understand that in the age of the internet, your brand’s reputation is constantly being shaped by customer experiences and feedback. In this article, we will explore the importance of building a stellar online reputation and provide actionable insights on how businesses can delight their customers to achieve this goal.

The online reputation of a business can make or break its success. Research shows that a significant percentage of consumers rely on online reviews and ratings before making purchase decisions. A negative online reputation can deter potential customers, while a positive one can attract them like a magnet. Moreover, an excellent online reputation builds trust, credibility, and customer loyalty, contributing to long-term business growth. By proactively managing and delighting customers, businesses can create a stellar online reputation that sets them apart from the competition.

Consistent Excellence in Customer Service

Delighting customers starts with providing exceptional customer service consistently. Train your staff to deliver personalised experiences, actively listen to customer concerns, and resolve issues promptly. When customers feel heard and valued, they are more likely to share positive feedback, contributing to a strong online reputation.

Actively Encourage and Monitor Online Reviews

Online reviews have a profound impact on your reputation. Encourage satisfied customers to leave reviews on platforms relevant to your industry. Respond promptly and professionally to both positive and negative reviews, showcasing your commitment to customer satisfaction. Monitoring reviews allows you to address concerns, rectify issues, and demonstrate your dedication to continuous improvement.

Embrace Transparency and Authenticity

Transparency is a crucial element in building a stellar online reputation. Be honest and upfront in your communications with customers. Admit mistakes when they occur and take responsibility for resolving them. Demonstrating authenticity helps foster trust and loyalty among your customers, strengthening your reputation.

Learn how to build a stellar online reputation and delight your customers. Discover the importance of online reviews and more!

Engage on Social Media

Social media platforms provide an excellent opportunity to engage directly with your customers. Respond to comments, messages, and mentions promptly and professionally. Use social media to showcase your brand’s personality, share valuable content, and address customer inquiries. By actively engaging on social media, you demonstrate your commitment to customer satisfaction and build a positive online presence.

Deliver Personalised Experiences

Customers appreciate personalised experiences that cater to their specific needs and preferences. Leverage customer data and insights to tailor your products, services, and interactions. Whether it’s personalised recommendations or targeted marketing campaigns, providing a personalised touch shows customers that you value their individuality and fosters a positive online presence.

Proactively Seek Feedback

Don’t wait for customers to voice their opinions; actively seek feedback through surveys, emails, or other channels. Regularly collect customer insights to understand their evolving needs and expectations. Address any issues or concerns promptly and use feedback as an opportunity to improve your products and services continually.

Monitor and Manage Online Presence

Maintaining a stellar online reputation requires vigilant monitoring of your brand’s online presence. Regularly search for mentions of your brand, track social media conversations, and use online monitoring tools to stay updated. Address any negative mentions or misinformation promptly and take proactive steps to manage your online reputation effectively.

Final Thoughts

Building a stellar online reputation is a continuous process that requires dedication, attention to detail, and a customer-centric mindset. By consistently delighting your customers, actively managing online reviews, and embracing transparency, you can shape a positive perception of your brand in the digital world. Remember, a strong online presence not only attracts new customers but also builds trust and loyalty among existing ones.

Ready to take your online reputation to new heights? At Done Digital, we can help you bring your brand to life and make it shine online! Book a FREE strategy call with one of our marketing consultants for a complimentary consultation.

Are you frustrated with the lack of results from your website clicks? Converting traffic into loyal customers can be a challenge many businesses face. But fear not! In this article, we’ll explore effective strategies and proven techniques that can transform those clicks into tangible business outcomes.

Optimise Your Landing Pages: Transform Casual Visitors into Loyal Customers

Crafting landing pages that strategically turn casual visitors into loyal customers is an art form. Create captivating and seamless browsing experiences that radiate visual appeal. Emphasise the unique advantages and inherent value of your exceptional product or service, ensuring visitors can’t help but take notice. And don’t forget the cherry on top—a clear and persuasive call-to-action integrated seamlessly, inspiring visitors to take that desired action. Whether it’s making a purchase, subscribing to your engaging newsletter, or requesting more information, a compelling call-to-action will effortlessly guide them along their customer journey, leaving no room for hesitation.

Implement Effective Call-to-Action Buttons: Inspire Immediate Action

The power of your call-to-action (CTA) buttons is immense when it comes to converting traffic. Enhance their impact by utilising vibrant colours that tantalisingly contrast with your website’s design, accompanied by captivating text that irresistibly entices visitors to take immediate action. Strategically position these buttons throughout your website to catch the eye and effortlessly guide visitors towards the desired conversion. Action-oriented language infuses a sense of urgency, prompting visitors to seize the moment and embark on their journey. Use phrases like “Buy Now,” “Sign Up Today,” or “Get Started” that create a compelling call-to-action, propelling them towards making a valuable decision.

Offer Social Proof: Build Trust and Confidence

Building trust and confidence is crucial for converting traffic into customers. Incorporate social proof elements on your website, such as customer testimonials, reviews, case studies, and trust badges. These invaluable pieces of feedback provide reassurance to potential customers that others have had a positive experience with your business. Showcase the voices of satisfied customers to inspire trust in your brand, making it more likely for visitors to convert into loyal customers.

Streamline the Checkout Process: Create a Seamless Experience

An efficient and user-friendly checkout process is the key to unlocking conversions on your e-commerce website. Simplify the entire experience, reducing obstacles that can lead to customer frustration and abandoned purchases. Make the form fields effortless, ensuring customers can enter their information with ease. Offer guest checkout options to eliminate the friction of creating an account, ensuring a hassle-free experience. Display accepted payment methods prominently to reassure customers that their preferred options are available. Prioritise security by encrypting sensitive data and providing a safe environment for transactions. With an optimised checkout process, your customers will complete their purchases with confidence, enjoying a seamless and trustworthy experience.

Converting Traffic: From Clicks to Customers - Done Digital Marketing, Brisbane

A seamless checkout process is important because it reduces friction and eliminates barriers that can lead to customer frustration and abandoned purchases. It ensures a smooth and hassle-free experience, increasing the chances of converting website visitors into paying customers.

Utilise Retargeting Campaigns: Re-engage and Convert

Not all visitors will convert on their initial visit. Leverage platforms like Google Ads or Facebook Ads to re-engage those who have shown interest in your offerings but haven’t made a purchase yet. Craft compelling ad messaging that reignites their interest and entices them to return and complete their purchase. With targeted and persuasive ads, keep your brand at the forefront of their minds and guide them back to your website. Maximise conversions and ensure your brand is unforgettable with retargeting campaigns.

In summary, converting traffic into loyal customers is a challenge, but it’s not impossible. By implementing the strategies and techniques we’ve discussed in this article, you can unlock the true potential of your online presence and start seeing tangible business outcomes.

Imagine the satisfaction of turning those clicks into devoted, paying customers. It’s not just wishful thinking—it’s within your grasp. Leverage these ideas and knowledge to optimise your website, inspire immediate action, build trust, streamline the checkout process, and re-engage potential customers.

Take the next step today and book a free strategy call. Let’s collaborate to convert your website traffic into loyal customers and propel your business to new heights.

Small Business Growth Unlocked: Top 5 Obstacles and How to Crush Them - Done Digital Marketing

Achieving small business growth is the name of the game for entrepreneurs, but sometimes it feels like you’re chasing a pot of gold at the end of a rainbow. If you’re feeling the frustration of slow progress, it’s time to sleuth out what’s holding you back. In this article, we share five common culprits stalling growth of small businesses, and how to outsmart them.

1. Missing a clear vision and strategy (like a ship without a compass)

Small business growth needs a clear vision and strategy, or else you’ll be sailing in circles. Take the time to map out your destination and chart the course by defining your goals, target audience, value proposition, and marketing tactics. With a solid plan, you’ll be well on your way to business success.

In addition to crafting a solid plan, it’s essential to regularly review and adjust your business strategy to ensure you stay on course. As you make progress and learn more about your market, customers, and competitors, you may uncover insights that warrant fine-tuning your approach. Regularly revisiting your business vision, objectives, and tactics allows you to pivot as needed, keeping your small business nimble and responsive to the ever-changing landscape. With a dynamic strategy that evolves alongside your business, you’ll chart a path to sustainable growth and long-term success.

2. Not-so-awesome customer experience (uh-oh!)

Customer experience is like the secret sauce for small business growth. If your customers aren’t delighted, they won’t come back for seconds or tell their friends. Make sure you’re providing top-notch customer service, keeping your promises, and responding to feedback like a pro. Spice things up with customer loyalty programs, personalised experiences, and insightful feedback tools.

Moreover, remember that communication is key in enhancing customer experience. Keep your customers informed and engaged through regular updates, newsletters, and social media interactions. By proactively addressing their needs and concerns, you’ll foster long-lasting relationships, build trust, and ultimately create a loyal customer base that fuels your small business growth. Embrace the power of a positive customer experience and watch your business soar to new heights.

3. Lacklustre marketing (time for a makeover!)

Effective marketing is like the fuel that powers small business growth, but not all strategies will rev your engine. If your marketing isn’t driving results, it’s time for a pit stop to reevaluate your approach. Ensure you’re targeting the right audience, using the best channels, and delivering a message that resonates. Consider joining forces with a professional marketing agency to turbocharge your strategy.

Additionally, don’t shy away from experimenting with different marketing tactics to find the perfect mix for your business. Explore the world of content marketing, email campaigns, social media advertising, and search engine optimisation to maximise your reach and impact. Use the right tools to continuously track your marketing performance through key metrics and analytics, allowing you to fine-tune your approach and make data-driven decisions. By staying agile and adaptable in your marketing strategies, you’ll fuel your small business growth and leave the competition in the dust.

Small business growth is no accident. You need the right strategy and team to make it happen.

Small business growth is no accident. You need the right strategy and team to make it happen.

4. Trying to do it all yourself (calling in reinforcements!)

Trying to juggle every aspect of your business single-handedly can put the brakes on small business growth. While it might seem cost-effective initially, it can lead to burnout and a stalled engine. Instead, recruit a dream team by delegating or outsourcing tasks to experts who can knock them out of the park, freeing you up to focus on strategic planning and building customer relationships.

Embracing collaboration and teamwork not only eases the burden on your shoulders but also brings diverse skillsets and fresh perspectives to the table, fostering innovation and problem-solving in your small business growth journey. Cultivate a positive work culture that encourages open communication, mutual support, and ongoing professional development. By investing in your team and leveraging their strengths, you’ll create a powerhouse capable of overcoming challenges, driving growth, and propelling your business towards long-term success.

5. Resisting change (embrace the winds of change!)

The business world is like a kaleidoscope, constantly changing and offering new perspectives. If you don’t adapt, your small business growth might hit a standstill. Keep your finger on the pulse of industry trends, emerging technologies, and customer preferences, and be ready to shift gears when needed. Embrace change, take calculated risks, but never lose sight of the finish line.

In this ever-evolving landscape, building a culture of learning and adaptability within your organisation is crucial for sustained small business growth. Encourage your team to stay curious, attend workshops, and engage in industry-related events to stay ahead of the curve. Foster an environment where ideas are valued, and experimentation is welcomed. By instilling a growth mindset and promoting resilience, you’ll ensure that your business is well-equipped to navigate the dynamic market, seize new opportunities, and emerge stronger in the face of challenges, propelling your small business growth to greater heights.

Accelerate your business growth with Done Digital by your side

If your business isn’t zooming ahead as fast as you’d like, don’t throw in the towel. By tackling these common hurdles and leaping over them with grace, you’ll set yourself up for success and reach your growth goals. Stay focused, remain agile, and never stop learning!

Ready to put the pedal to the metal? Schedule a free strategy session with one of our marketing consultants today and find out how to accelerate your business like never before.

Creating a Content Marketing Strategy can be a daunting task, but with a little creativity and determination, it can be a lot of fun. One of the biggest challenges our clients face when it comes to marketing is knowing where to start. In this article, we will walk you through the exact process we use at Done Digital to take your business from zero to hero. So, grab a cup of coffee, and let’s get started on creating a content marketing strategy that delivers results!

Define your Target Audience

When it comes to creating a successful content marketing strategy, understanding your audience is key. After all, your content should be tailored to their interests, needs, pain points, and desires if you want to engage and convert more customers. That’s why taking the time to research your audience is a critical first step. 

Start by asking your existing customers for feedback on what they like and dislike about your brand. This can help you understand what’s working and what needs improvement. Additionally, using tools like Answer The Public are great to get into your customers’ heads. Browsing social media platforms where your target audience is active can also provide valuable insights into their interests. By understanding your audience, you’ll be able to create content that truly speaks to their needs and wants. 

Set Clear Goals

Next up, let’s talk about setting clear goals. Picture this: you’re about to embark on a road trip, but you have no idea where you’re going. How will you know when you’ve arrived? The same goes for content marketing. You need to have a destination in mind, a goal that you’re working towards. Do you want to increase website traffic? Generate leads? Boost brand awareness? We’re guessing it’s probably a combination of those. Having a clear goal in mind will help you shape your content and make sure you’re moving in the right direction.

It’s also worth noting that your goals may evolve over time as your business grows and changes. That’s why it’s important to regularly revisit your content marketing strategy and make adjustments as needed. By staying flexible and adaptable, you can ensure that your content marketing efforts continue to drive results for your business.

Create Valuable Content

Now, it’s time to get creative! Think about the type of content your audience would enjoy. Would they prefer informative blog posts, engaging social media content, or helpful how-to videos? Whatever it is, make sure your content is not all about your business but provides value to your audience. Answer their questions and solve their problems to keep them engaged with your brand.

In addition to evolving your goals and strategies, it’s also important to stay up-to-date with the latest trends and best practices in content marketing. This can involve experimenting with new formats or platforms, such as video or social media, and optimising your content for search engines and user experience.

Content Marketing Strategy: Creating valuable and informative content that resonates with your target audience, increases your brand's visibility and credibility.

Content Marketing Strategy: Creating valuable and informative content that resonates with your target audience, increases your brand’s visibility and credibility.

Be Consistent

Consistency is key when it comes to content marketing. Think of it like a workout routine. You can’t expect to see results if you only exercise once a month, right? The same goes for content marketing. Develop a content calendar and stick to it. Consistently producing high-quality content will help build trust with your audience and keep them coming back for more.

Consistency can also help you build momentum over time. As you continue to produce high-quality content and engage with your audience, you’ll start to see increased traffic, engagement, and ultimately, conversions. This can help you establish a virtuous cycle of success, where each piece of content you produce drives more and more results for your business.

Optimise for Search

Optimising your content for search engines is crucial for getting your content in front of the right people. But let’s be real, SEO can be a bit of a snooze fest. So, spice it up a bit! Conduct keyword research, but don’t be afraid to throw in some fun and quirky keywords too. It will make your content stand out and keep your audience engaged.

Of course, it’s important to balance creativity with effectiveness. You still want to make sure that your content is optimised for the right keywords and is easily discoverable by search engines. But by injecting a little bit of personality and creativity into your content, you can help set it apart from the competition and keep your audience engaged, which is equally as important as the keywords you choose.

Promote your Content

Creating great content is only half the battle. You need to promote it too! One way to promote your content is by sharing it on social media. Whether you’re posting updates on Facebook, Twitter, LinkedIn, or Instagram, social media provides a powerful platform for promoting your content and engaging with your audience. 

But social media isn’t the only channel for content promotion. You can also leverage email newsletters, paid advertising, influencer marketing, and other channels to get your content in front of the right people. Ultimately, effective content promotion is all about finding the right mix of channels, tactics, and engagement strategies that work best for your brand and your audience.

Measure and Adjust

Finally, it’s crucial to track your content marketing efforts and measure their success over time. By monitoring key metrics like website traffic, engagement rates, and lead generation, you can identify what’s working well and what needs improvement in your content marketing strategy.

But let’s be honest, tracking metrics can be a bit dry and boring. So why not spice it up with some friendly competition among colleagues? Setting goals and seeing who can achieve them first can be a fun and effective way to keep everyone on your team motivated and engaged in the content marketing process.

To wrap things up, creating a content marketing strategy can be a bit of work, but it can also be a lot of fun and a worthwhile endeavour. By getting to know your audience, setting clear goals, creating valuable content, being consistent, optimising for search, promoting your content, and measuring your success, you can take your business from zero to hero!

Want to grow your business with a content marketing strategy that delivers results? Book a free strategy call with the team at Done Digital today. We’ll help you understand your business needs and provide personalised recommendations to grow your business faster and more effectively.

Click here to schedule your strategy call now!

As a small business owner, one of the biggest challenges you face is pricing your products or services. You want to be competitive, but at the same time, you need to make a profit. Having the right pricing strategy can be a delicate balance, and many entrepreneurs end up charging too little for fear of losing customers. However, underpricing can be just as damaging to your business as overpricing.

In this article, we’ll discuss five signs that you’re not charging enough for your products or services and why you should consider raising your prices.

1. You’re Struggling to Make a Profit

If you’re working hard and putting in long hours but still struggling to make a profit, it’s a sign that you’re not charging enough. Your costs and expenses are likely exceeding your revenue, leaving you with little to no profit. Raising your prices can help you increase your profit margin and keep your business sustainable.

2. Your Customers Are Surprised by Your Prices

If your customers are constantly surprised by your prices and commenting on how affordable they are, it’s a sign that you’re not charging enough. While it may seem like a good thing that your prices are lower than your competitors, it can actually be a red flag to customers. They may question the quality of your products or services and wonder why you’re charging so little. Being the cheapest isn’t always a great idea. Rather than offering the lowest prices, try to add more value instead to differentiate yourself from your competition.

3. You’re Attracting Price-Sensitive Customers

If you find that your customers are very price-sensitive and are always looking for discounts or negotiating prices, it’s a sign that you’re not charging enough. Price-sensitive customers are often the hardest to please and may not be the best fit for your business. By raising your prices, you can attract customers who are willing to pay for quality products or services.

4. You’re Struggling to Keep Up with Demand

If you’re struggling to keep up with demand for your products or services, it’s a sign that you’re not charging enough. High demand for your business is a good thing, but it can also be a signal that you’re not charging what your products or services are worth. Raising your prices can help you control demand and ensure that you’re providing quality products or services.

5. You’re Not Keeping Up with Inflation

If you haven’t raised your prices in years and haven’t taken inflation into account, it’s a sign that you’re not charging enough. Inflation causes prices to rise over time, and if you’re not adjusting your prices accordingly, you’re essentially losing money. Raising your prices to keep up with inflation is essential to maintaining your profit margins. Make sure to keep an eye on your competitors and the prices they charge. Then adjust your pricing strategy accordingly.

Pricing Strategy: Frequently updating your pricing to reflect the market is an important part to sustainable business growth.

Why You Should Reconsider Your Pricing Strategy And Frequently Raise Your Prices

We get it. As a small business owner, it can be nerve-wracking to consider raising your prices. You might worry about losing customers, or you might not feel confident in the value you provide. However, it’s important to remember that having the right pricing strategy is vital to keeping your business sustainable and profitable in the long term. Here are a few reasons why you should consider raising your prices every now and again:

Increased Profit Margin

Raising your prices means you can increase your profit margin, which is essential to keeping your business sustainable. A higher profit margin means you’ll have more money to invest in your business, such as improving your products or services, hiring more staff, or expanding your marketing efforts

Improved Perceived Value

Raising your prices can improve the perceived value of your products or services. Customers often associate higher prices with higher quality, and by raising your prices, you can position yourself as a premium provider in your market. This can help attract customers who are willing to pay more for quality products or services.

Better Customer Fit

By raising your prices, you can attract customers who are willing to pay for quality products or services. These customers are often more loyal, less price-sensitive, and more likely to refer others to your business. Raising your prices can help you attract the right type of customer and build long-lasting relationships.

Increased Confidence

Raising your prices can also increase your confidence in your products or services. When you charge what your products or services are worth, it shows that you have confidence in your business and believe in the value you provide. This confidence can be contagious and can help attract more customers to your business.

Better Positioning

Raising your prices can help position you as a leader in your market. By charging more than your competitors, you can differentiate yourself and stand out in a crowded market. This can help you attract customers who are looking for the best products or services in your industry. Charging more also allows you to add more value to your products or services. Try adding something that nobody else is offering.

To bring it all together, charging too little for your products or services can be just as damaging to your business as overpricing. If you’re experiencing any of the five signs we discussed, it’s time to reconsider your pricing strategy. By doing so, you can increase your profit margin, improve your perceived value, attract better customers, increase your confidence, and better position yourself in your market. So don’t be afraid to charge what your products or services are worth – it’s a necessary step to keep your business sustainable and profitable.

Work With Our Team of Brisbane Marketing Experts

At Done Digital, we help small business owners implement an automated marketing strategy that is designed for sustainable long-term growth. Our approach typically involves a combination of website optimisation, SEO, lead capture strategy, email marketing, and content strategy. By automating these processes, we can help you save time, increase efficiency, and generate consistent leads for your business.

We understand that every business is unique, which is why we tailor our strategies to meet your specific needs and goals. To learn more about how we can help your business grow, book a free strategy call with one of our marketing consultants today. We’ll work with you to develop a customised plan that fits your business and drives sustainable long-term growth.

 

7 Social Media Marketing Tips for Small Business Owners on a Budget

There are some social media marketing tips that can be a powerful tool for small business owners looking to grow their online presence and reach new customers. But with so many social media platforms and marketing strategies to choose from, it can be overwhelming – especially if you’re on a budget. Fortunately, there are plenty of ways to make a big impact on social media without spending a ton of money! Here are 7 social media marketing tips for small business owners on a budget:

Get to Know Your Target Audience

Understanding your target audience is a fundamental aspect of social media marketing. It enables you to tailor your content to their specific needs and interests, which will increase engagement and build a loyal following. To gain a better understanding of your target audience, you should research their demographics, behaviour patterns, and preferences.

One way to do this is by analysing social media analytics to determine which content is performing best among your target audience. You can also conduct surveys, focus groups, and interviews to get direct feedback from your audience. This information will provide valuable insights into what type of content your audience is looking for, what challenges they face, and what motivates them to engage with your brand.

Create Eye-Catching Content

Creating content that stands out on social media is essential to capturing the attention of your audience. High-quality visuals are a must-have as they are the first thing people notice on their feeds. Invest in professional photos or graphics that are visually appealing and relevant to your brand message. It’s also important to use a consistent colour scheme, font, and style to create a cohesive brand aesthetic that people will recognise!

The copy you use in your social media posts is equally important. It should be informative, engaging, and relevant to your target audience. Be sure to use language that resonates with your audience and highlights the benefits of your product or service.

Engage With Your Audience

Engagement is one of the most critical factors in building a strong social media presence. By actively engaging with your audience, you can create a sense of community and loyalty that will keep your followers coming back for more!

Responding to comments, messages, and mentions is an excellent way to show your audience that you care about them and value their opinions. Furthermore, posts with higher engagement will be seen by more people and help you maximise your reach.

Social Media Marketing Tips:Engaging with your audience on social media will help increase your reach.

Social Media Marketing Tips: Engaging with your audience on social media will help increase your reach.

Leverage User-Generated Content

User-generated content (UGC) is any content created by your audience that promotes your brand. This can include reviews, photos, and testimonials. UGC is a great way to showcase your products or services without spending a dime, and it also helps to build trust with your audience.

One of the primary benefits of UGC is that it is highly authentic and trustworthy. When people see real customers using and promoting your products or services, it can help build trust and credibility for your brand. This, in turn, can lead to increased engagement, conversions, and customer loyalty.

To encourage UGC, you can ask your audience to share their experiences with your brand on social media or offer incentives such as discounts or free products in exchange for user-generated content. You can also showcase UGC on your social media channels by reposting customer photos or reviews, which can help to amplify your brand message and increase reach.

Try Influencer Marketing

Influencer marketing doesn’t have to be expensive. There are plenty of micro-influencers out there who are willing to collaborate with small businesses in exchange for free products or services. Look for influencers who are in your niche and have an engaged following.

If you have customers who adore your brand, who are also active on social media, they may be the perfect candidates to approach as influencers, and to help you promote your business!

Don’t Forget About Analytics

Social media analytics tools are essential for understanding the effectiveness of your social media campaigns. These tools provide valuable insights into your audience’s behaviour and preferences, allowing you to optimise your content and make data-driven decisions.

One of the primary benefits of social media analytics is that they help you understand your audience better. You can track metrics such as engagement rate, reach, impressions, and clicks to see how your audience is interacting with your content. This information can help you determine which types of content resonate best with your audience and adjust your strategy accordingly.

Consider Working with a Professional

Managing a successful social media presence can be time-consuming and challenging, especially for small business owners who are juggling multiple responsibilities. If you’re struggling to make an impact on social media, working with a social media marketing agency can be an effective solution.

A social media marketing agency can help you develop a social media strategy that is tailored to your business goals, target audience, and budget. They can also help you identify the most effective channels and tactics to reach your audience and achieve your marketing objectives.

To sum things up, social media marketing can be a powerful tool for small business owners looking to grow their online presence. By following these 7 useful tips, you can create effective social media campaigns without breaking the bank!

Ready to take your social media game to the next level? Book a free strategy call with our team at Done Digital! We specialise in helping small businesses like yours grow their online presence and increase their revenue. Whether you need help with social media marketing, website design, or search engine optimisation, we’ve got you covered. Click here to book your free strategy call!

 

Written by David Lee-Schneider, CEO of Done Digital

As the world of artificial intelligence (AI) continues to develop at breakneck speed, it’s becoming increasingly clear that small businesses will have to adapt or risk being left behind. Embracing AI is no longer an option but a necessity for staying competitive in today’s fast-paced digital landscape.

While for many business owners, these latest advancements may be scary, for those who are willing to invest time and resources into understanding and implementing AI technologies, an ocean of new opportunities awaits. By incorporating AI-driven tools and strategies into their marketing and operations, small business owners can make data-driven decisions, better understand customer preferences, and create more targeted campaigns, ultimately increasing sales and growing their businesses.

The rise of AI has made it more important than ever for small businesses to prioritise their marketing efforts. By leveraging AI-powered tools, businesses can automate repetitive tasks, freeing up valuable time and resources to focus on more strategic initiatives. Moreover, AI-driven marketing platforms allow for more precise targeting, enabling businesses to reach their ideal audience and maximise return on investment (ROI).

One of the key benefits of AI for small businesses is the ability to analyse large amounts of data quickly and accurately. This allows businesses to uncover patterns and trends that can inform marketing strategies, optimise pricing, and improve customer experiences. By harnessing AI-driven analytics, small businesses can gain insights that were previously reserved for large corporations with access to more resources. Now, businesses of any size can benefit from highly intelligent tools and software.

Another powerful advantage of AI is personalisation. Today’s consumers expect highly personalised experiences, and AI enables small businesses to deliver just that. By analysing user behavior and preferences, AI can help businesses tailor their content and offers to individual customers, resulting in higher engagement and conversion rates.

Of course, adopting AI is not without its challenges. Small businesses need to be proactive in learning about the various AI tools and technologies available, and understanding which ones are best suited for their specific needs. Additionally, small business owners must be prepared to invest in training and upskilling their teams to ensure they are equipped to make the most of these new technologies. The output we get from AI tools is only as good as the input we provide. So, understanding how to effectively use these tools is crucial to successful implementation.

Ultimately, the decision to embrace AI comes down to choice. As Charles Darwin once said,

“It is not the strongest of the species that survives, nor the most intelligent; it is the one most responsive to change.”

Small businesses that choose to adapt and leverage AI will be better positioned for growth, to win customers, and to increase sales, while those that resist change may find themselves struggling to stay afloat in the rapidly evolving digital landscape.

Embracing AI and making marketing a priority will not only help small businesses stay ahead of the game but also enable them to reach new heights. The future is in our hands – let’s choose wisely, and let the power of AI propel our businesses to success.

What are your thoughts on the impact of AI on small businesses? Let me know in the comments below!

Are you a wordsmith with a passion for crafting creative and engaging social media copy? Are you looking for a flexible, part-time role that allows you to put your skills to the test across a range of exciting industries? Then we want you!

Done Digital, an up-and-coming digital agency based in Brisbane, Australia is seeking a talented copywriter to join our team on a casual/part-time basis. As our go-to wordsmith, you will be responsible for creating compelling social media captions, blog posts and website copy that capture our clients’ brand personalities and connect with their ideal audiences.

The ideal candidate will have:

  • Demonstrated experience in crafting engaging copy for social media platforms, including Facebook, Instagram, LinkedIn and Twitter.
  • A knack for distilling complex ideas and messages into clear, concise and attention-grabbing copy.
  • An understanding of social media best practices, including the use of hashtags, emojis, and multimedia.
  • Experience working with a diverse range of industries, with a particular focus on wellness & beauty, health & fitness and professional services.
  • Excellent written communication skills and a keen eye for detail.
  • The ability to work independently and manage multiple projects simultaneously.
  • Experience in using AI tools like ChatGPT to create greater efficiency, however, must be able to make the content match the brand’s personality.
  • Punctuality and ability to join regular Zoom meetings

At Done Digital, we pride ourselves on being a dynamic, forward-thinking agency that fosters creativity, innovation and collaboration. We offer a supportive and flexible working environment and the opportunity to work with a wide range of Australian brands.

If this sounds like the perfect opportunity for you, we would love to hear from you! Visit our Careers Page to submit your resume, cover letter and a portfolio of your best social media copy samples.

When it comes to growing your business, you can’t afford not to spend money on marketing. But how much should your marketing really cost? How do you make sure it’s really worth the investment and how much is too much?

In this article, we will discuss the various ways to market your business, what to look out for and how much it costs to implement a marketing strategy that actually works.

The Cost of Marketing

There really is no ceiling to how much you can spend on marketing. If you have an unlimited budget and want to go crazy, the world is your oyster! Unfortunately, most businesses don’t have an unlimited budget and need to be careful how much they allocate to marketing activities, or any other area in their business.

So, how much should marketing cost?

The reality is, you can spend anything from $50 to $5.000.000 per month on marketing. A better question to ask might be: What’s the minimum you need to spend to actually see results?

And that brings us to the next question, what results are you actually looking for?

What Results Can You Expect From Investing in Professional Marketing?

When it comes to marketing strategy, many people expect a “quick fix”. They want to see results instantly! But while a marketing plan may have the potential to bring in big returns, it’s important to remember that success takes time.

Before you go spend money on the first marketing idea you’re presented with, it’s always wise to get clear on some specific outcomes that you would like to achieve.

For example:

  • Number of new customers per month
  • Overall sales targets
  • Quantity of sales of a specific product or service
  • Number of registrations or sign-ups

Once we have a clear objective, we can start exploring different marketing strategies to help us get there.

Choosing a Marketing Strategy That Actually Delivers Results

With so many tools and platforms available today, finding the right marketing strategy can feel like a daunting task. However, keeping your objective in mind makes it easier to filter through the noise and explore your options more strategically.

If you offer a service that customers need a quote for before purchasing, investing in simplifying your quoting process may be a good idea. Is it easy enough for your customers to request a quote online? Or is all you offer on your website a phone number or generic contact form?

For a retail business, it may be a good idea to offer a discount voucher that customers can claim and use in-store. Offering something for free online in return for your customers’ contact details will allow you to establish and grow your customer list.

Each example will require a different set of tools to deliver results. That’s why it’s so important to start with the end in mind and work backwards to reverse-engineer a strategy that will work for your particular business.

The trap many business owners fall into is thinking that there is a magic bullet to marketing success. A single tactic that will solve all their marketing challenges.

There isn’t. But when we start looking at marketing holistically, we can really amplify the results of each tactic we choose to deploy.

Exploring The Holistic Digital Marketing Ecosystem

Ideally, you want your marketing strategy to be made up of a variety of platforms, tools and channels. These may include:

  • a professional website
  • social media platforms
  • communication channels (i.e. email, SMS, calls, direct mail)
  • customer relationship management
  • advertising (online and offline)

Diversifying your marketing means you can cast a wider net and reach more potential customers. You also want to make use of search engine optimisation (SEO), so people can easily find your business online.

Usually, most marketing experts or agencies will specialise in just one of the above. That means, a web designer will try to convince you to invest in your website. A social media manager will say that your budget is better spent on social media marketing. And an advertising agency will make you believe that the fastest way to grow your business is using paid ads.

Who is right and who will you listen to?

Well, the answer is: They are all right, but… only to a certain extent.

Each of these elements represents just one piece of the marketing puzzle. And without the others, your strategy is incomplete and likely to fail.

A holistic approach will take into account all available marketing channels and ensure that your marketing strategy doesn’t just stand on one leg, but is built on a solid foundation.

So, we are yet to answer the question of how to best spend your marketing budget.

What Is The Best Way To Spend Your Marketing Budget Online?

As previously touched on, at Done Digital, we believe that a holistic marketing strategy is the best way to grow your business sustainably. But what does that look like in practice?

Generally, there are 4 ways to implement holistic marketing in your business:

  1. Implement everything yourself
  2. Hire someone to help with the implementation internally
  3. Outsource your marketing to a digital agency
  4. Make use of automation tools and put your marketing on autopilot

While each of these can get the job done, the cost can vary significantly. Let’s explore each option a little further.

Doing it all yourself might seem like the cheapest way, however, that’s only if you don’t take into account your personal time. Moreover, if you are not an expert in digital marketing already, it could take you years to figure it all out on your own, which also means years of lost opportunities.

Hiring someone internally, even if just part-time, could cost you upwards of $30k annually plus super and other benefits. There is also the risk of that person resigning along the way, which could leave your business in a vulnerable position.

Of course, there is always the option of engaging a digital agency to assist with your marketing, but as previously mentioned, many agencies specialise in just one area of marketing, and finding one that does it all can quickly get expensive. Furthermore, most agencies will charge an ongoing retainer of $2K-$5K per month to do your marketing for you. And while they might get you the desired results, paying an agency ongoing can really eat into your profits. Another challenge with digital agencies is that, as soon as you stop working with them, your marketing usually stops too.

But there is a better way: Using the power of automation to build a marketing system that delivers sustainable long-term growth.

A Better Way To Grow Your Business

The implementation of a fully automated marketing strategy will cost considerably less and can be achieved with a comparably low budget of around $15K to $25K.

The benefit?  An automated marketing system will continue to work for you for many years, saving you thousands in the long-term.

At Done Digital, we build marketing ecosystems for smart business owners looking for sustainable business growth, without depending on expensive staff or agencies.

If you would like to have a chat to explore the idea of a fully automated marketing system in your business, book a free strategy call today.

Conclusion

While marketing can seem like an expensive investment, the truth is, not investing in marketing can turn out to be far more expensive when you consider lost opportunities.

While all options described in this article have the potential to work well, a fully automated marketing system that only needs to be implemented once is certainly the most economical option.

When deciding on a strategy, make sure you look at your marketing holistically and consider various parts of the marketing puzzle to maximise results and position your business for sustainable long-term growth.

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