Tag Archive for: David Lee-Schneider

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3 Things Your Business Needs BEFORE Spending A Single Cent On Ads

The biggest challenge most of my clients face is knowing what to focus on in their marketing. It can be incredibly overwhelming with all the different options and tools out there – social media platforms, advertising platforms (print and digital), search engines, autoresponders, tech tools, productivity tools – the list goes on and on. How do we know what’s right for us, and at the stage, we’re currently in?

The big mistake many business owners make is that they focus on lead generation BEFORE getting their conversions right, only to realise that they’re spending way too much money and time on marketing without getting the results they’re after.

In my 90-Day Marketing Transformation, we follow a clear marketing roadmap to help you focus on your marketing activities in the right order, so you can maximise results while minimising cost and effort. It’s divided into three pillars.

  • ATTRACTION
  • CONVERSION
  • AMPLIFICATION

 The order in which you focus on your marketing activities is crucial. As you will agree, it doesn’t make sense to launch an ad campaign (amplification pillar) before knowing that you can actually convert these people. It would be like increasing the amount of fuel you pour into a car that only has 2 wheels. More fuel won’t make it go any faster unless you have a working vehicle.

The Marketing Roadmap – 3 Ways To Grow Your Business in 2024

First things first. Most business owners would like to jump straight in and throw money at ads (either print or online) before having laid a solid marketing foundation. You wouldn’t start building a house before having a solid plan and foundation to build on. In the same way, you need to address your marketing activities in the right order. Here are 3 things you need to focus on BEFORE spending a single cent on advertising or other costly marketing activities.

1. Create a Lead Magnet

A lead magnet is a tool to help you build a list of potential customers. It’s something of value to your target audience that you can send them for free but in return for their name and email address. This is a crucial part of any marketing strategy and should be the very first thing to decide on, as it gives people a way to connect with your business even before they’re ready to buy. Here are some examples of lead magnets you could use in your business.

  • Free guide or ebook
  • Free video or tutorial
  • Discount code or value voucher
  • Free checklist or time-saving template
  • Free report with information that’s highly relevant to your customers

I – for example – offer a free 17-point website checklist, as that is something most of my clients struggle with. You may also find these free downloads helpful as examples for strategic lead magnets.

2. CRM & Email Automation

Once you decided on your lead magnet, the second step is to choose a CRM (Customer Relationship Management Software) and an email marketing provider that you will use to build your list. Some CRM’s already have email automation built-in. There are loads of options out there, some very basic and some with more advanced marketing automation features that you probably won’t need at the start. The important thing is to just get started.

When starting out, a free service like Mailchimp may suffice (they offer a free plan until you reach a certain number of subscribers). Here are two options that I personally recommend for small businesses and which I have used myself.

Other popular CRM systems include:

3. Map Out Your Customer Journey

Once a potential customer opted in for your free lead magnet, what are the next steps you want them to take? What information will they be looking for before they are ready to become your customer? It’s important not to treat every person as if they are ready to buy from you right now. Instead, focus on building a relationship with them first, so that when they are ready to buy your product or service, your business becomes their natural first choice.

Here’s what that customer journey looks like in one of my other businesses (a yoga studio).

  • Step 1: Claim a FREE Yoga Pass
  • Step 2: Send Introductory Offer
  • Step 3: Upgrade to 10-Class Pass or Membership
  • Step 5: Offer Workshops & Retreats

For most people, it’s too much of a stretch to go from never having tried yoga before to committing to a membership or a yoga retreat. But a free yoga pass will help them get started and move towards that goal.

This is a natural progression that eases people into their journey of becoming long-term customers, slowly moving them from free to higher-priced products. Timing is a crucial element in marketing. Make sure that the messages you send people are relevant to the stage they’re currently in. This can be automated using email automation software (see the previous point) or using a messaging bot.

The key is – always focus on educating and connecting with your customers more than you focus on selling.

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3 Simple Metrics With The Power To Transform Your Business (And How To Track Them)

Today, it’s easier than ever to collect vast amounts of data in our business. There are many low-cost POS (point of sale) systems out there with some fantastic reporting features that you can take advantage of to help you grow your business and make better management decisions.

And if you think data and metrics are boring, I want to encourage you to reconsider. Because once we know what to look for, these numbers can become very exciting!

For small business owners, every dollar counts, which is why it’s so important to track our progress and keep an eye on various metrics. Of course, there are countless metrics we can measure, some more important than others depending on the type of business you are operating.

But let’s keep it simple for now with these three metrics that have the power to completely transform your business. If you know you could do better when it comes to numbers, they will provide a great starting point.

Average Transaction Value (ATV)

The average transaction value (ATV) is pretty self-explanatory. It gives you the average of how much your customers spent per transaction on average. Simply by focusing on increasing our ATV, we can change the entire course of our business. 

How to calculate Average Transaction Value

Simply divide your total sales on any given day by the total number of transactions on the same day.

Example:
$5000 turnover / 100 Transactions = $50 ATV

We can increase our ATV through:

  • Upsells (“Would you like to make that a large?”) and
  • Cross-sells (“Would you like a camera bag to protect your new camera?”

No matter what business you’re in, there is always something extra you can offer your customers. Let’s take the above example and assume we trade for 340 days per year. If we increased our ATV by just 5% (i.e. by $2.50), our daily turnover would go from $5000 to $5250.

Doesn’t sound like much, right? Well, by the end of 340 trading days, we would have increased our turnover by $85,000. Not a bad result with a few upsells. 

What upsells, cross-sells and package deals could you offer in your business?

Customer Lifetime Value (CLV)

The Customer Lifetime Value indicates how much the average customer is worth to our business over the course of their patronage. It’s a simple metric with big implications and one that’s often overlooked by small business owners.

Knowing the lifetime value of a customer is a crucial part of understanding how much is reasonable to spend on acquiring a new customer. Measuring CLV is also a good way to determine whether your business is taking full advantage of its customer relationships.

In many, if not most cases, it costs less money to increase revenue from existing customers than it does to acquire new ones. Still, most business owners are more focused on acquisition than retention.

How to calculate Customer Lifetime Value

CLV = Average Transaction Value * Customer Frequency * Average Customer Lifespan

Example:
$50 Average Transaction Value * 1 purchase per month * 12 months average retention = $600 CLV

Your CLV will determine how much we can afford to spend on acquiring a new customer and subsequently, which marketing channels make sense for our business.

How much is a customer worth to you? How much do they spend each time? How often do they visit? And how long do they stay your customer? Improving each of these 3 variables will have a huge impact on your bottom line.

Cost of Customer Acquisition (CAC)

What does it cost you to acquire a new customer? While the importance of knowing the cost of acquiring a new customer is obvious, surprisingly a lot of business owners don’t pay as much attention to this metric as you’d expect them to. Keeping customer acquisition costs top of mind can benefit your business in numerous ways.

For starters, many companies spend more than they estimate on customer acquisition, and in many cases, they continue to invest in marketing channels that make little sense given the lifetime value of their customers.

How to calculate Cost of Customer Acquisition

CAC = Total Ad Spend / Number of New Customers

Example:
$500 Facebook Ad Spend / 50 New Customers = $10

If our Customer Lifetime Value is $600, it makes sense to spend $10 to acquire a new customer. However, if our CLV would only be $20 we might need to look for a new strategy to acquire new customers or first focus on increasing your Average Transaction Value, Purchase Frequency and Retention Rate.

What metrics have you tracked that have helped you grow your business and make better decisions in your marketing?

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10 Changes You Can Make to Improve Your Business Dramatically

Every business owner wants their business to thrive. But to Improve your business, you can’t just rely on sheer luck. There are certain fundamentals of running a business that simply can’t be skipped. Here are a few changes you can make to running your business to dramatically improve performance and push you to the top of the pack.

1. Giving Back to Improve Your Business

While this may sound a little counterintuitive, one thing you can do to improve your business is to give back. Ensure you have a life mission reflecting your need to make a difference in the lives of others. Money should not be the main motivation because it’s usually a non-monetary purpose that will help you keep going during challenging times and bring you the self-satisfaction, and happiness that you are looking for. Giving back to your local community will also increase support for your business. What are some ways in which you can give back? Can you contribute to a good cause? Donate products or services? Provide guidance to other local businesses?

2. Practice Physical Activity

This may not seem business-related, however, engaging in physical activity is one of the best ways to improve your quality of sleep, boost brain chemistry, become more creative, and clear your mind. It also helps to boost your longevity, happiness, and health. This will have a direct effect on how you think and operate your business, so you can be more productive in growing your business.

3. Self-coaching

When we think of coaching, we usually think of being coached by someone else. But becoming your own coach and maintaining a positive inner dialogue can be one of the most significant changes you’ll ever make in your life. It’s easy to slip into negative self-talk and go down the slippery slope of self-blame and self-pity. But if we want our business to be successful, then we need to develop a positive outlook on things, become our own best friend and coach ourselves through the tough times.

4. Be Willing to Do What It Takes

True success rarely comes without sacrifices. So, make it a habit to show up every day. Commit to the long haul and be willing to devote your energy and time to work toward your goals. Identify time-consuming distractions that take your focus away from your business and life. Do at least one thing every day to move you closer to your goals. Of course, in order to do so, we need to first get clear on what our goals are. Click here to learn how to write a business vision to gain clarity and motivation.

5. Love What You Do

I’ve found that the most successful business owners I work with have dedicated their lives and businesses to what they do best and love most. As a result, they create wonderful businesses that bring joy and add value to their customers. Are you creating a business that you truly love or are you merely focused on making an income? The good news is, it’s possible to do both!

6. Start a Journal

Another thing you can do to improve your business is to start journaling. Regularly write down your thoughts and ideas, so you can translate them into tangible form. Writing offers us a different perspective on our desires, our current state, our goals and helps us reflect on our mistakes. Don’t just get busy going down the wrong path. Make time to reflect and redirect your efforts to ensure you arrive at a place you actually love.

7. Improve your Business by Making Lists

Lists are amazing. They help us capture goals we want to accomplish and stay on track when we feel a little lost. Learn to work with different lists for the upcoming day, week, month, and year. Be sure to prioritise the items on your lists, so you can allocate your time and effort to what’s most important to you at any given time. When we write down our dreams and desires we turn them into goals, which significantly increases our chances of actually achieving them.

8. Learn to Listen

Listening is an important skill in business. Whether it’s our customers, partners or the people we work with, actively listening will offer us a deeper understanding to ultimately make better decisions. Regularly collect honest customer feedback to truly understand their needs and tweak your business accordingly. Learn to use their language, rather than jargon. No one wants to buy from someone they don’t understand.

9. Practice Clearing Your Mind

As business owners, we often have to wear multiple hats, which can become quite overwhelming at times. It’s important to make time to clear our minds every now and then to stay focused. Learn to make quick decisions that are conclusive to avoid cluttering your mind with unfinished business. The habit of constantly delaying our decision-making can have a huge impact on our well-being. While it may not always possible, try to make it a habit to never leave work without a clear mind. Lots of small unfinished decisions can quickly build up and prevent us from focusing our energy and headspace on the truly important ones.

10. Find Ways to Leverage Your Time

Lastly, find ways to make better use of your own time. Just because you do something better than anyone else, it doesn’t mean that it’s the best use of your time. Today, many business and marketing processes can be completely automated. In his book ‘The Four Hour Work Week‘, Tim Ferris suggests we delegate any tasks we can to free up our own time and headspace. But before delegating any tasks, we should see if it’s possible to automate them instead. Automation allows us to save vast amounts of time and significantly reduce operating costs. Automation not only helps us simplify running our business but also be more profitable.

As a marketing consultant, I help business owners to automate all of their marketing activities, so they can focus on running their business without worrying about where new customers are going to come from. If you would like to have a chat about how you can grow your business faster and more effectively, book a free strategy call with me here.

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Seven Things to Emulate from Successful Entrepreneurs

Tips for Business Owners from Successful Entrepreneurs - Done Digital Marketing BrisbaneDone Digital

Have you ever wondered how some entrepreneurs get so much work done in a single day? It can even leave you wondering what it is you are doing wrong when apparently we all have the same 24 hours as Richard Branson or Oprah. For starters, working smarter and harder may not be the formula for success after all, which leaves you wondering what is. Here are 7 ways in which successful entrepreneurs do so well to make sure they get to the top.

1. Successful Entrepreneurs Love Their Work

A smart and successful entrepreneur is in his or her element when doing work they are passionate about. Inspiration and passion are very powerful when combined and the only way you can do excellent work is if you love what you do. Find something you are passionate about and stick with it regardless of distractions or being sidetracked.

2. Successful Entrepreneurs are Focused

Smart entrepreneurs know to stay focused and have a clear vision of what they want, which helps to actualize this vision. Visualization is quite powerful because it is not simply about seeing what you want but also about feeling them. Smart entrepreneurs feel what it is like to be at the top and not the journey it will take to reach there. They view their journey as one that embodies greatness while transporting them towards their destiny. Smart entrepreneurs connect with their visions daily through meditation, quiet walks, mantras, or vision boards, whatever works.

3. Successful Entrepreneurs Set Realistic Goals

It is great to have big goals but they can be harder to achieve. Smart and successful entrepreneurs accept their current position and start with smaller steps while maintaining focus on the ultimate vision. It is easier to achieve your goals when they are broken down into workable phases such as weekly goals or 3-month challenges. Establish daily activities that are relevant to taking you closer to your goals.

4. Successful Entrepreneurs Have a Deep Desire to Succeed

Smart entrepreneurs have the drive to achieve their goals and succeed at what they do. It is what sets successful entrepreneurs apart from the rest of the crowd. This hunger fuels them and keeps them energized to push their businesses to the top.

5. Successful Entrepreneurs Keep Learning

Successful entrepreneurs rarely stay the same as they were when they started out. It is important to invest in developing your business and yourself so you can become a successful entrepreneur. Their passion to grow, expand their businesses, and learn, is naturally in their blood. You can learn through seminars, summits, coaching, books, programs, or furthering your education. You can also learn from entrepreneurs who have gone before you on ways to develop and grow your business to help you also become a source of inspiration.

6. Successful Entrepreneurs Have Mastered Their Minds

Mastering your mind is perhaps the most important way to keep growing. You will not be able to flourish and expand until you become comfortable doing things that challenge you. Your thoughts have the power to become a reality as long as you gain some perspective on them and speak positively to yourself. Face your fears head on so you can move on to greater things.

7. Successful Entrepreneurs Network with Like-Minded People

Smart entrepreneurs choose their company very carefully and they have great support from like-minded people who offer inspiration and keep them accountable. Surrounding yourself with like-minded individuals is a surefire way to drive your business towards greater heights.

If you are looking to join a network of like-minded entrepreneurs, check out Entrepreneur Network Australia – a website that features hundreds of helpful articles with tips on how to better grow and operate your business. Be sure to join their Facebook group to join the conversation! 

 

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Seven Marketing Assumptions That Can Hurt Your Business

In order for your business to succeed, you need a clever marketing strategy. Unfortunately, most companies hold some marketing assumptions that can restrict their ability to promote their services and products in a cutthroat marketplace. The idea of marketing is quite obscure because marketing is the base for various methods of business promotion. Therefore, it is easy to confuse the real purpose of marketing with the concept of it. There are many reasons why companies seem to think marketing is not the right move for them. If you do not work in the profession, marketing can seem expensive and exotic, with creatives whose aim seems to be to throw money at different projects. Marketing is actually crucial to a number of strategic initiatives. If you have growth goals for your business, be it for market expansion, an extension of your product line, or diversification, then you need to have a proper understanding of what marketing can do for you.

7  Common Marketing Assumptions:

Listed below are the assumptions that can restrict the efficiency of your market plan causing you to miss out on sales opportunities.

1. Small Businesses Do Not Require a Marketing Plan

A marketing plan gives you a master plan for how you will introduce your business to the market. It helps you outline your target audience, budget, offers, tactics, channels, and messages. If you do not have a cohesive, integrated plan, you may be wasting your prospects money if not confusing them. Any business, no matter how big or small, should plan its marketing to ensure the best return on investment.

2. Running Ads is the Only Marketing Plan You Need

Even though an advertising campaign can be relevant as a marketing tactic, it is only but a tactic. Ads are just one of the various ways you can convey your message to your target audience. You should have an integrated plan spelling out different tactics and how they will work harmoniously to help you achieve, sales, lead generation, and awareness.

3. You Already Know What Your Customers Think

People similar to your current customers are your ideal prospects so you need to understand the customer completely. You can gain insight on your customers by conducting customer research courtesy of a professional, independent resource.

4. There is No Need to Market to Your Customers

You should never assume that just because you have customers they are yours for the keeping. Your customers need to be reminded constantly of why they should keep buying from you and not your competitors. Promote to your customers and your prospects too.

5. That Marketing Channel is Too Costly for You

Marketers usually make wrong assumptions about the cost of marketing avenues like direct mail or advertising. You should not cross out a channel because you assume it is too costly. Explore all your options intensively and you might discover that you can access channels that you thought were unaffordable.

6. You Do Not Need Social Media

Regardless of what you sell, the one thing you can be sure of is that your competitors, prospects, and customers are using social media actively. If you do not participate, you will be left out of conversations that could be shaping your marketplace.

7. You Need to Cut Your Marketing Budget because Sales are Down

This is one of the marketing assumptions business owners usually do. They say tough times call for tough decisions but cutting your marketing budget should not be one of these tough decisions. Effective marketing may actually help you come out of a slump with your sales so if you do not continue engaging with prospects and customers, one of your competitors will be ready to take your place.

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Nine Things Successful Business Owners (Who Are Actually Happy) Do Differently

While some business owners struggle to keep their businesses afloat, others appear to flourish even in the most difficult times.

For some, a common complaint seems to be that referrals simply aren’t enough to drum up business anymore. The interesting thing is that most of these same business owners are not trying anything different to market their businesses even though the market clearly seems to have changed. On the other hand, there are business owners who have seen exceptional business growth all through the year and not just any kind of growth either; I am talking about stellar growth.

So what are the things that set successful business owners apart? Here are nine things successful business owners do differently.

1. They Don’t Focus on the State of the Economy

Instead, they focus on how it alters buying behaviours exhibited by their customers without letting the despondency of it depress them. If your services or products are genuinely useful or helpful, then you will definitely find people who are willing to buy from you regardless of the economic conditions.

2. They Offer their Customers Something New

If you find that people aren’t buying what you’re selling, even though they used to, this could be an indication that you need to change things up. The obvious reaction would be to cut your prices, but this will devalue what you are offering. Instead, try adding value by developing new packages out of services and products you already own or updating your current offerings. You could go as far as to offer something entirely new such as training programs, new product bundles or products, an eBook, or even a workshop. Be creative and don’t be afraid to think outside the box. All successful business owners do.

3. They Don’t Just Guess

Successful business owners don’t guess. Conduct a survey and collect customer feedback to discover what they want, so you can offer products and services that are in high demand. You can use free or low-cost online surveys or provide your customers with an in-person questionnaire. Honest customer feedback will help you make better decisions in your business and reassure you when you are on the right track. Be sure to always rely on facts and numbers and stop guessing.

4. They Take Advantage of New Technology

The digital space has grown rapidly in recent years and I am sure you have used one tool or another in your own business. So why not use it to improve your online presence? The social networking tools at your disposal also make it cheaper for you to effectively market your business. Social media allows you to expand your reach and maybe even have fun in the process. However, it is crucial that you actually have a game plan. Download your free social media blueprint to put your entire content strategy on autopilot.

5. They Constantly Grow Their List

Ensure you have a list of your current and previous customers that you keep in touch with, not to mention new prospects. This will help them remember and get to know your business better. Of course, you can collect contact information in your office or over the phone and send out print materials. But to truly leverage your time and tap into your list’s full potential, you should have an offer and sign-up system on your website as part of your marketing strategy and then keep in touch using smart email automation. Why restrict yourself? You can even use both methods to supercharge your list growth.

6. They Offer Value

People expect more value for their money and time today than ever before, so focus less on selling your services and products and more on offering helpful solutions in your marketing strategy for better results. The more value you give, the more people will want to buy from you.

7. They Do Mixed Media Marketing

Develop a marketing plan and strategy that allows you to use multiple tactics or media channels to reach your target audience instead of focusing on just one. Ask yourself where your ideal customers hang out and how to best engage with them on their preferred platform. Then develop a strategy to direct them onto your own list.

8. They Never Stop Learning

Times are changing and you need to stay updated on what is new and working currently but you cannot do this if you are always busy in your business. Successful business owners understand the importance of taking time out of their business to learn and grow. Network, take part in seminars or read new material to meet new people and learn new things about the industry. Check out this list of 6 TED Talks every business owner must watch.

9. They Don’t Do It All Themselves

And finally, you probably don’t have time to learn about everything it takes to run, grow, and promote your business, particularly online. You may end up hitting a wall whereby your business will cease to grow; you will burn out, and feel exhausted. Hire an employee or virtual assistant to help you with repetitive tasks. Engage a professional marketing consultant or digital agency to help you develop and implement a sound marketing strategy that will save you time and headspace. If you’d like to have a chat about how to best grow your business, you can book a free strategy call here.

There you have it. Nine things that will not only help you become more successful in your business but happier as well.

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Five Things That Your Business is Overspending on (and How to Fix It)

Every coin you waste in your business is precious and can be directed towards improving services and products, or reaching more customers. Most companies face the problem of funneling their money towards irrelevant expenses and often it is because they do not take time to reassess their way of “doing things”. If you keep doing the same things over time simply because you have been doing them this way, you could be wasting a significant amount of money. Here are some of the areas in which businesses spend too much money and how you can fix it.

1.  Hiring More Employees than Necessary

Today’s era is one of independent contractors and virtual assistants, so businesses do not need to hire salaried full-time staff to deal with daily tasks. Businesses can outsource these duties to freelancers who can work on a per-project or hourly basis. Your business needs to monitor their salaried workers constantly to make sure their positions genuinely require a full-time employee and only add new positions when the workload calls for it.

2. Indirect Marketing Campaigns

Data analytics have come to play a significant role in everything that businesses do and any company that fails to measure its marketing efforts can find itself left behind. Before purchasing paid advertising or posting on social media, ensure you monitor how your efforts are faring on first. The results of your current email blast could affect your decisions on future marketing campaigns for a long time so it may be worth it. Each dollar you spend could bring in more money for your business.

3. Failing to Monitor Business Expenses

Wining and dining your prospects or clients can be essential for a growing business but you should watch out for those fancy eateries (yep, I know). You could be spending more money than you need to in this area if you do not pay close attention to things. There are various expense- monitoring apps available to help you keep track of your business expenditure. If you are using professional accounting software, like Xero, you can also pull reports at different intervals to show you where exactly your money goes.

4. Is Your Business Overpaying?

If you do not hone your negotiation skills, you may end up spending more money than is required on equipment, supplies, office space leases, manufacturing, and other resources you use to run your business. Learn how to negotiate with your vendors so that you can save money which can be directed toward business growth. You probably spend a lot of time negotiating with your clients to make sure you get the best prices for your services or products, so why not use the same skills on your budget expenditure? Use the 80/20 rule to identify which 20% of your business expenses have the biggest impact on your overall expenditure.

5. New Technology

Businesses usually feel that they should invest in the most up-to-date technology, be it operation management software or devices to help them utilize this software. In addition to spending too much money on software and devices, you could also be investing in building a better marketing foundation and building systems that will allow you to scale your business.

As an independent marketing consultant, I help business owners to design and implement cost-effective marketing strategies that more than pay for themselves. If you are looking for a way to scale your business reliably, using proven strategies, I look forward to having a chat.

To your success,

 

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5 Common Reasons Why Your Marketing isn’t Working (And How to Fix It)

Some common reasons why your marketing isn’t working are probably less obvious than you might think. Marketing, when not done right, can easily fail to produce the desired results. Many times, I have seen business owners sit down to come up with their own marketing strategy, only to end up with great disappointment. However, this is all part of being in business. When we fail, we pick ourselves up and go again.

Nevertheless, I have identified a few common mistakes when it comes to marketing and outlined some strategies for how to fix these problems.

Here are 5 common reasons why your marketing isn’t working

 

1. Trying to be everything to everyone

Many businesses fail to send out a clear message that is targeted at their ideal customer (Avatar). Instead they try to keep their message as broad as possible. This approach results in generic messaging that doesn’t work. Instead, be very clear about your purpose, what your product or service is about and who exactly it is for. Identify who your ideal customers are and craft copy that speaks directly to them. The clearer your message and targeting, the better your sales will be.

2. Competing on price

One approach many businesses take when competition moves in is to lower their price. In some industries, this has led to a war on price between competitors leaving little to none for anyone. Rather than lowering your prices, try to find ways to add more value to your customers. This won’t just leave you better off financially, but also position you as the expert amongst your competitors. Ever seen Apple run a sale?

3. Limiting Marketing to Just One Platform

Businesses have to consider more than one marketing platform. Digital marketing offers countless tools to increase brand awareness, drive traffic to your campaigns and proactively increase your sales when you choose to. Social media is just one platform. Email marketing is another. Traditional forms of marketing are also worth testing, especially when targeting customers who are yet to embrace the digital era. Muti-channel marketing also allows you to identify where your best customers are coming from and where to spend most of your budget in order to get the best return.

4. Lack of Strategy

Without a strategy, marketing fails. This is one of the most common reasons why your marketing isn’t working. In marketing, strategy is everything. In fact, the right strategy produces stunning, hitherto unimagined results. Develop a marketing plan and stick to it. Test what’s working, repeat what does, discard what doesn’t. Numbers don’t lie.

5. Dead Techniques

Dead marketing techniques kill businesses faster than ever before. Don’t get stuck in the old ways. If it’s not working, change it. Replace it with something that works. Tweak it if necessary. There’s no need of staying loyal to ideas that cost a lot of money yet have nothing to show for all that investment. Even if it once was your best strategy.

Do you currently have a strategy that allows you to get new customers “on tap”? If not, I might be able to help. As an independent marketing consultant, I help business owners in the retail and hospitality industries to design and implement automated marketing strategies that take their business to a whole new level. When you’re ready, let’s have a chat about your business.

 

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6 TED Talks Every Business Owner Should Watch

Best TED Talks for Business Owners

TED Talks are geared towards spreading ideas using short, powerful talks. The talks last no more than 18 minutes each, are factual and entertaining. Initially, they revolved around Technology, Entertainment, and Design (hence the name TED) when they started out in 1984. Today, the talks touch on almost all areas of life and business. As business owners, we can learn a lot from watching many of these talks and gain valuable insights. The good news is, the talks are freely available on TED.com.

Here are our top TED Talks every business owner should watch. Enjoy!

1. Cameron Herold: Let’s Raise Kids To Be Entrepreneurs

Cameron Herold, who founded COO Alliance, gave a TED Talk entitled, “Let’s raise kids to be entrepreneurs.” In his words, the traditional system of education does not encourage kids to be entrepreneurs. He believes that we should change the system to produce more entrepreneurs.

2. Nirmalya Kumar: India’s Invisible Innovation

Nirmalya Kumar’s TED Talk focuses on the link between business and innovation. As most business owners know, running a business successfully requires a good dose of innovation. A business that constantly develops new products and processes has a higher chance of success.

3. Simon Sinek: How Great Leaders Inspire Action

Eight years ago, Simon Sinek gave a TED Talk on the role great leaders play in inspiring action. The lessons from that talk are still relevant today. Company leaders call the shots. CEOs determine the direction a company takes.

A leader determines how successful a company’s digital marketing campaign shall be.

4. Regina Hartley: Why The Best Hire Might Not Have The Perfect Resume

What makes Regina Hartley’s TED Talk a must watch for entrepreneurs is the advice she gives on the role of a resume in hiring or not hiring a new employee. Entrepreneurs put too much focus on what is on the resumes.

They forget that the resumes never capture all the important details of a prospective employee.

For example, the resume may not tell an entrepreneur everything the prospective employee did in creating a marketing automation software. A perfect resume may keep us away from one who has overcome great difficulties and challenges to get here.

5. Philip Evans: How Data Will Transform Business

The TED Talk Philip Evans gave in 2014 was designed to help businesses understand the role of data. We have to understand the transformational ability that data has in any business. We can no longer ignore analysing the importance of technology and data for running a business.

After all, marketing automation, like all types of technology, depends on data.

6. Seth Godin: How To Get Your Ideas To Spread

Seth Godin’s TED Talk was titled “How to get your ideas to spread”. In that talk, we understand the importance of using bizarre ideas in marketing. Good and boring ideas are not always productive. Bizarre ones, on the other hand, capture and retain customer’s attention.

These must-watch business TED Talks are a great start for any entrepreneur or business owner who is wanting to learn and grow, both on a personal and business level.

Do you have a favourite TED talk? Share the link in the comments below!

 

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6 Lessons About Growing Your Business You’ll Learn From Superheroes

Can superheroes really teach you any valuable lessons about growing your business?

The world has been blessed with a stream of several top superheroes over the years. From Wonder Woman to Iron Man, Firestorm, Superman, Spiderman, and Thor, there is a long list of superheroes to choose from. There are many lessons we can learn from your childhood idols

They entertain us. They also help us to understand more about ourselves. They remind us of some wonderful lessons regarding humanity that we may have forgotten due to the pressures of life.

However, superheroes can also teach us some valuable lessons about growing our businesses.

Here are 6 lessons about growing your business you can learn from superheroes

 

1. Staying true to our aspirations and beliefs

We are likely to forget or abandon our aspirations and beliefs from time to time. However, a close look at these superheroes shows us that we don’t have to go down that route. Pursue what is right for the business until the end, even if nobody else has the same belief in it.

2. Take your power seriously

Superheroes have a lot of power. They also have a lot of responsibilities hanging over their shoulders. Remarkably, they show an uncanny ability to use their power well. They take what they do seriously and so should we while running and growing our businesses.

3. Be ready to make difficult decisions

A close look at any superhero shows that they struggle to make decisions. The weigh each decision’s pros and cons. Sometimes they fail and other times they succeed. What they are very good at though is the ability and willingness to make difficult decisions.

Any person who desires to run a business needs to be prepared to make some uncomfortable decisions, too.

More importantly, making difficult decisions helps us to know our values better! We can all learn from this Harvard Business Review article about making tough decisions.

4. Never be afraid of asking for what you want

Anyone who runs a business also does a lot of asking. We ask for information. We ask for data. We ask clients to give us feedback. We ask clients to buy our products and services. Superheroes are never afraid of asking.

Never be afraid to use marketing automation apps to help the business expand.

We can’t grow any business if we are afraid of asking for help or stating what we want.

5. Stay focused on the most important tasks

Superheroes assume a new aura when pursuing specific goals. They allow nothing to distract them. Entrepreneurs also have to develop such an attitude. It’s important that we stay focused on the areas of our businesses that perform exceedingly well while ignoring distractions. This is just one of the lessons about growing your business you can learn from them.

6. Don’t wait until you feel ready, start now

It’s normal for us to wait until we feel ready to do what we ought to do. That may not be an effective way of growing a business. Superheroes never wait until all conditions are perfect to do something. They get up and do whatever is required now.

There’s no perfect time. Do whatever has to be done NOW!

If it’s digital marketing, embark on it right away! I’ll help you. Let’s have a chat to find out where you’re at and what you need to transform your marketing.

What lessons about growing your business have you learned? Let me know in the comments below.

To your success,

References

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